Privacy Policy

Last updated: October 08, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and explains your rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

Words with initial capital letters have meanings defined below. The definitions apply whether they appear in singular or plural.

1.2 Definitions

1. Account means a unique account created for you to access our Service.

2. Affiliate means an entity that controls, is controlled by, or is under common control with a party where control means ownership of 50 percent or more of the voting securities.

3. Company refers to Alevate Training Singapore Pte Ltd. 60 Paya Lebar Road #06-33 409051 Paya Lebar Square Singapore.

4. Cookies are small files placed on your device.

5. Country refers to Malaysia.

6. Device means any device that can access the Service.

7. Personal Data means any information that relates to an identified or identifiable individual.

8. Service refers to the Website.

9. Service Provider means any person or company that processes data on behalf of the Company.

10. Usage Data refers to data collected automatically by the Service.

11. Website refers to Celestial Ritual, accessible from https://celestialritual.com

12. You means the individual accessing the Service or the company or legal entity on whose behalf that individual is accessing the Service.

2. Data Controller and PDPA Basis

1. The Company is the data user and data controller under Malaysia’s Personal Data Protection Act 2010.

2. We process Personal Data for purposes including performance of a contract, compliance with legal obligations, legitimate interests such as improving our Service and marketing to our users, and where required, your consent.

3. Types of Data Collected

3.1 Personal Data

1. Contact details such as email address, first and last name, phone number, billing and shipping address, state, postcode, and city.

2. Account data such as login credentials and preferences.

3. Transaction data such as purchased items, order value, and timestamps.

3.2 Usage Data

1. IP address, browser type, browser version, visited pages, date and time of visit, time spent on pages, unique device identifiers, and diagnostic data.

2. For mobile access we may collect device type, operating system, app identifiers, and mobile browser information.

3.3 Cookies and Similar Technologies

1. Session Cookies for operation of the Service.

2. Preference Cookies to remember your settings.

3. Analytics and Advertising Cookies for measuring usage and delivering relevant ads.
   You can instruct your browser to refuse Cookies. Some features may not work without Cookies.

4. How We Use Your Personal Data

1. To provide and maintain the Service and monitor its usage.

2. To manage your Account and deliver purchased products and services.

3. To process payments, prevent fraud, and fulfill orders.

4. To contact you about updates, security alerts, and service messages.

5. To send marketing communications where permitted and to honor your opt in choices. You can unsubscribe at any time via the link in our emails or by contacting us.

6. To provide remarketing and advertising that is relevant to your interests.

7. For analytics, research, testing, troubleshooting, and improving our Service and user experience.

8. For business transfers, due diligence, or restructuring.

9. To comply with legal obligations and enforce our terms.

10. For any other purpose with your consent.

5. Payments and Ecommerce

1. We collect order and billing details to process purchases.

2. We use third party payment processors. Your payment card details are submitted directly to the processor and are not stored on our servers.

3. Payment processors may include providers such as Stripe, PayPal, iPay88, Billplz, or other local gateways. Each processor handles your data in accordance with its own privacy policy.

4. We keep limited transaction metadata such as order number, amount, status, and timestamps for accounting, tax, and fraud prevention.

6. Analytics

1. We use Google Analytics and similar tools to measure traffic and usage.

2. These tools collect Cookies and Usage Data that help us understand how users interact with the Website and improve performance.

3. Where required, we will obtain your consent before placing analytics Cookies. You can opt out of Google Analytics via your browser add on settings.

7. Remarketing and Behavioral Advertising

1. We use remarketing services including Meta platforms and Google Ads to show ads to visitors who have previously interacted with the Website.

2. These services use Cookies, pixels, or mobile identifiers to deliver ads based on your past visits.

3. You can manage your ad preferences in your Meta account settings and Google Ads settings. You can also limit tracking via your device settings and Cookie preferences on our Website.

8. Invisible reCAPTCHA

1. We use Google Invisible reCAPTCHA to protect forms and reduce spam.

2. reCAPTCHA analyzes interactions to distinguish humans from bots and may collect device and usage information as described by Google’s policies.

3. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

9. Email Communications

1. You may opt in to receive emails from us including newsletters, promotions, and product updates.

2. We may use email delivery and marketing platforms to send and measure emails.

3. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

4. We may still send you transactional or service messages related to your purchases or account.

10. Sharing Your Personal Data

1. With Service Providers that help us operate the Service, process payments, deliver emails, provide analytics, advertising, security, and customer support.

2. With Affiliates and business partners where necessary and appropriate.

3. For business transfers as part of a merger or acquisition.

4. With other users when you choose to share in public areas of the Service.

5. With authorities when required by law or to protect our rights, users, or the public.

6. With your consent for any other purpose.

11. Retention of Your Personal Data

1. We keep Personal Data only as long as necessary for the purposes stated in this policy, including legal, accounting, and reporting requirements.

2. Usage Data is generally retained for a shorter period unless needed for security or improvement.

3. Transaction records are retained in line with tax and regulatory obligations.

12. International Transfers

1. Your information may be transferred to and processed in countries outside Malaysia.

2. We take reasonable steps to ensure your data receives an adequate level of protection that is consistent with this policy.

13. Your Rights

Subject to PDPA and applicable laws, you may request to:

1. Access your Personal Data.

2. Correct or update inaccurate data.

3. Withdraw consent where processing is based on consent.

4. Object to or restrict certain processing.

5. Request deletion of your Personal Data, subject to legal limits.
   To exercise your rights, contact us using the details below. We may need to verify your identity.

14. Security

1. We use commercially reasonable technical and organizational measures to protect Personal Data.

2. No method of transmission or storage is completely secure. We cannot guarantee absolute security.

15. Children’s Privacy

1. Our Service is not intended for children under 13.

2. We do not knowingly collect Personal Data from children under 13. If you believe a child provided us data, contact us and we will take appropriate steps.

16. Links to Other Websites

1. Our Service may contain links to third party sites.

2. We are not responsible for their content or privacy practices. Review their policies before providing Personal Data.

17. Changes to this Privacy Policy

1. We may update this policy from time to time.

2. We will post the updated policy on this page and update the Last updated date.

3. Where required we will notify you by email or a prominent notice before changes take effect.

18. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us

Email: [email protected]

Mailing address: Alevate Training Singapore Pte Ltd. 60 Paya Lebar Road #06-33 409051 Paya Lebar Square Singapore.